Author Archives: Graham Arts

About Graham Arts

District Principal of IT

Google Apps for Education

On Friday November 20th and Saturday November 21st, over 45 educators from the Sooke School District have been participating in a regional Google Apps for Education summit being hosted at Oak Bay Secondary School. The workshops and keynote addresses have … Continue reading

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iPad Security Processes Revised

In response to requests from teachers and support staff, the School District is revising its security protocols for iPads that are deployed to staff. Please note that these protocols are for those machines that would be exclusively deployed to teachers … Continue reading

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MyEducationBC – Weekly Scheduled Service Outages on Wednesdays

The IT Department staff has recently become aware of the fact that MyEducationBC is routinely taken off-line for maintenance and updates. Every week, from 6:00 PM until 9:00 PM, our users should expect that the system will be taken off-line. … Continue reading

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New Procedures Page – Traveling with Mobile Devices

Our school district provides cell phones and other mobile devices to some of its employees to help them in the performance of their work. Sometimes, these employees are required to take these devices (which are mostly cell phones) with them … Continue reading

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MyEducationBC Training Resources

Starting today, MyEducationBC trainers will begin providing training to teaching staff in the schools undergoing conversion to the new system over the Winter Break. Teacher training will initially consist of: Logging into the system for the first time Setting user … Continue reading

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New Equipment Orders and Software Requests

Many of our district’s staff may not be aware that in the last budget cycle, the IT Department’s staff was reduced by 1 FTE of technician time. This represents a 17% reduction in our department’s ability to resolve service calls. … Continue reading

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BCESIS Service Restored (again)

At approximately 9:15 this morning, the district’s technicians implemented a new solution to the BCESIS connection problems. This appears to have resolved the issues users were facing when they logged in this morning. In some instances, the fix requires a … Continue reading

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BCESIS Connection Problems Continue

On Friday, we reported that the BCESIS connectivity problems had been resolved. As of this morning, we are receiving reports from schools that some users are still experiencing problems connecting. The solution that the technicians put in place on Friday … Continue reading

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BCESIS Service Restored

Earlier this morning, the IT Department blog was updated to advise everyone that there was a problem with BCESIS. We are happy to report that, through the hard work of the technical staff throughout the day, connectivity to BCESIS has … Continue reading

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BCESIS Service Interruption

Late yesterday afternoon and into this morning, we have become aware of a problem involving the Java version we use for BCESIS in our school district. As a result, many users are reporting an error message when they try to … Continue reading

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